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Lowest Price Guarantee



We won't be beaten on Price!

  • Our Best Price Guarantee applies to Private Practice trade accounts on new orders of identical in-stock products from a competing Australian Therapy Supplies Wholesale business, based on same payment terms and excludes capital equipment, special orders, liquidation, or clearance items.
  • If you are offered a lower price that is in stock, even items on special, show us and we'll not only match it, we'll beat it by 10%.

If you find a cheaper price, we'll beat it

  • We’re constantly reviewing our prices to offer you the best value in the market so you can shop with confidence with Performance Health knowing you get the best products and the best prices, always. That’s why we’re happy to offer you an extra 10% off if you are offered a cheaper product, elsewhere. We’ll ask you to show us the cheaper price and we’ll make validation and approval quick and easy. You’ll be saving money and help us to ensure we keep our everyday prices low as possible.
  • If you’re ready to order and have been offered a cheaper price, call us on 1300 473 422 for Australian customers only and we’ll take care of everything. You’ll be pleased you did.
  • If you’re shopping online (and logged in), you’ll already see our great prices, but if you need to claim against our best price guarantee, you’ll also need to call us on 1300 473 422 for Australian customers only.

What's the catch?

  • No catches but there are some conditions and exclusions.
  • Our guarantee is based on new orders of identical in-stock items from a competing Australian Therapy Supplies Wholesale business. Claims must be verified against a current (within 14 days) competitive price offer. You’ll need to be a Private Practice account customer, excluding resellers. The offer excludes liquidation, end of range and clearance items; customer special orders; capital equipment and is based on a fair play policy of same warranty, terms & conditions and payment terms. We also reserve the right to limit the quantity of products available for price matching. 

FREE Delivery Offer

  • Our FREE Delivery offer is available to Private Practice Accounts only with net purchases of $150 or more and excludes drop-shipment and bulky items. 

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